FAQs
What currency are the prices do I see in the site?
All prices are in USD But you can choose your desired currency using converter placed at top right corner of the website and at footer as well.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 3-7 business days. However they vary based on USPS transit times.
Tracking numbers will be emailed within 24 hours after your order has been SHIPPED. If you don't have a tracking number after 2 business please email us at thekukusnest2@gmail.com..
I am not in love with my order, can it be returned? What if there is an issue?
Due to COVID we do not accept returns. However accommodations are made for items that are damaged. We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already it is unable to be canceled.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply email us at thekukusnest2@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
USPS Shipping times vary. Due to COVID shipping may be longer. The average shipping time is 3-7 business days. We are not responsible for lost or stolen packages
All prices are in USD But you can choose your desired currency using converter placed at top right corner of the website and at footer as well.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 3-7 business days. However they vary based on USPS transit times.
Tracking numbers will be emailed within 24 hours after your order has been SHIPPED. If you don't have a tracking number after 2 business please email us at thekukusnest2@gmail.com..
I am not in love with my order, can it be returned? What if there is an issue?
Due to COVID we do not accept returns. However accommodations are made for items that are damaged. We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already it is unable to be canceled.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply email us at thekukusnest2@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
USPS Shipping times vary. Due to COVID shipping may be longer. The average shipping time is 3-7 business days. We are not responsible for lost or stolen packages